Livo - Health Intelligence OS
Translating fragmented medical records, scattered bookings, and prescription data into a clear, guided health path.
Role
Lead Brand & Digital Product Designer
Client
LIVO® MEDICAL SOLUTIONS LLC
Timeline
6-Week Design Sprint
Core Pillars
Medical Records • Booking Tracking • Family Vault • Prescription AI
Overview
"How can an AI platform transform fragmented medical records, complex prescriptions, and scattered appointments into a clear health path so users never feel lost in their care?"
Livo is a cross-platform Health Intelligence OS designed to eliminate healthcare friction. Over a 6-week sprint, our team mapped user pain points across fragmented patient portals, static lab PDFs, and unverified doctor reviews to craft a unified desktop workspace and ambient mobile co-pilot.
Product Strategy
Positioned Livo as a proactive health memory engine rather than a passive data tracker.
Prototyping & Testing
Validated multi-modal interactions—combining voice dictation, lab OCR scanning, and prescription reading with clear visual trends.
Design Systems & Copy
Replaced cold clinical jargon with action-guided microcopy ("Never feel lost in your health again").
Strategic Problem & Opportunity
The Problem: Healthcare is trapped in the surface layer.
Family health management is fragmented. Diagnostic records are trapped in static PDFs, appointment bookings live across isolated clinic portals, family histories are separated, and dense prescription labels create anxiety around proper dosages. Generic apps like Apple Health passively log steps and heart rate, but drop the ball when users need actionable clinical guidance.
The Opportunity
Longitudinal context as the core moat.
Single-use utilities and basic AI chats are rapidly becoming commoditized. Deep personalization and lifelong context are the true differentiators. By anchoring the platform in a permanent Health Memory, Livo bridges desktop research with on-the-go mobile convenience.
The 4 Core Product Pillars
01. Medical Records
OCR Ingestion & Longitudinal Tracking
Converts static PDF blood work and paper diagnostic sheets into visual multi-year trend lines with clear reference ranges.
02. Booking Tracking
Specialist Discovery & Appointments
Location-aware doctor radar with real-time visit tracking, calendar sync, and automated pre-consultation reminders.
03. Family Vault
Multi-Profile Health Management
Secure, cross-generational architecture allowing instant switching between profiles (Self, Spouse, Children, Dependents).
04. Prescription AI
Rx Reader & Medication Guidance
Scans paper prescriptions or pill bottles to explain dosages in plain English, flag drug interactions, and track refills.
Design System & Development Craft
Engineered with a tokenized component architecture, Livo scales cleanly from desktop dashboards to single-hand mobile interfaces:
Tokenized UI Architecture
Built with strict color variables, auto-layout variants, and fluid typography scales for seamless developer handoff in React Native and SwiftUI.
Multi-Modal Command Bar
Integrated drag-and-drop file attachments, reasoning toggles, and real-time voice inputs within a single prompt interface.
State Management
Complete coverage across default, hover, active, empty, and error interaction states.
Top local specialists
Compare verified patient feedback and locate top-rated doctors nearby without relying on unverified online reviews.
Your care team, always in reach
Access longitudinal trends, upload diagnostic reports, and view specialist availability anywhere from one unified mobile interface.
Dr. Jennifer Miller
3 sessions
Anna
7 sessions
Jessie
5 sessions
Stephanie
3 sessions
Trusted local care network
Discover and filter top-rated specialists nearby, backed by authentic patient feedback, verified credentials, and real-time booking slots.
Your complete health, in total sync
Seamlessly move between your voice co-pilot, multi-year diagnostic vault, and specialist profiles within one unified mobile experience.
Visual lab trend mapping
Convert dense lab PDFs into interactive, multi-year progress charts so you always understand what your numbers mean without clinical jargon.
New Labs Synced • Yesterday
12:41 AM
Lipid panel results imported
Follow-up Reminder • 08:30 AM
10:41 AM
schedule your bi-annual cardiology check-up.
Doctor Brief Ready! • 10:15 AM
20:41 AM
Summary for Dr. Mitchell is ready to export.
Proactive care when it matters
Receive intelligent prompts to review new lab trends, schedule follow-ups, and export 1-page briefs before your next doctor visit.
How Livo Works
Three simple steps to transform fragmented medical records, prescriptions, and appointments into a clear, guided health path.
Key Insights & Retrospective
Empathy in Microcopy
Shifting microcopy from medical definitions to action-oriented reassurance radically improved user confidence during prototype testing.
Cross-Device Continuity
High-density data exploration (comparing multi-year lab trends) naturally belongs on the desktop workspace, while ambient actions (symptom logging, reminders) require voice-first mobile accessibility.
My mission is to
From high-level vision to production reality.
Open for remote product design leadership worldwide